Privacy Policy

At Sprint Marketing, your privacy matters. This policy explains how we collect, use, store, and protect personal information in connection with our real estate photography, videography, drone services, agent branding content, digital marketing, and related services throughout Australia.

By using our website or engaging our services, you agree to the practices outlined in this Privacy Policy.

1. What We Collect

We collect two types of information:

a) Personal Information

This is information that identifies you, such as:

• Name
• Email address
• Phone number
• Business name
• Agency name
• Property address
• Billing information
• Payment details (where applicable)

We collect personal information when you:

• Submit an enquiry form
• Request a quote
• Book our services
• Subscribe to updates
• Provide information relating to a property marketing campaign
• Engage us for photography, videography, drone, branding, or advertising services

b) Non-Personal Information

This may include:

• Browser type
• Device information
• IP address
• Pages visited
• Website usage data

This information helps us improve our website, services, and customer experience and does not personally identify individual users.

2. How We Use Your Information

We use your information to:

• Deliver photography and videography services
• Create marketing materials for property campaigns
• Produce agent branding and promotional content
• Manage bookings and appointments
• Process payments and invoices
• Communicate regarding projects and services
• Improve our website and service offerings
• Comply with legal and regulatory obligations

We may also use aggregated and anonymised data for internal business analysis and service improvement.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Improve website functionality
• Remember user preferences
• Analyse website traffic
• Measure marketing performance
• Improve advertising effectiveness

Cookies do not provide access to your computer or personal files.

You may disable cookies through your browser settings, although some website functions may not operate as intended.

4. Third-Party Services

We may share information with trusted third-party providers that help us operate our business, including:

• Website hosting providers
• Payment processors
• Customer relationship management systems
• Email marketing platforms
• Cloud storage providers
• Analytics and advertising platforms

These providers are required to handle information securely and only for the purposes for which it was supplied. We do not sell personal information to third parties.

Advertising and analytics partners may use cookies or similar technologies to collect aggregated usage data for marketing and reporting purposes.

5. Property Media and Marketing Content

When engaging Sprint Marketing to photograph, film, market, or promote a property, you acknowledge and agree that:

• You have authority to engage us on behalf of the property owner, vendor, agency, or relevant party.
• You have obtained all necessary permissions to allow photography, videography, drone capture, and marketing of the property.
• Any personal items, documents, valuables, or identifying information visible within a property remain the responsibility of the property owner or occupant.
• You authorise Sprint Marketing to capture, edit, and deliver marketing content relating to the property and associated campaign.

Where legally permitted, Sprint Marketing may use completed projects, images, videos, and promotional materials for portfolio, website, social media, advertising, educational, and business development purposes unless otherwise agreed in writing.

6. Drone Operations

Where drone photography or videography is provided:

• All drone operations are conducted in accordance with applicable Australian aviation regulations.
• Property owners and clients acknowledge that surrounding properties, streetscapes, and public areas may be incidentally captured where necessary for marketing purposes.
• Sprint Marketing takes reasonable steps to minimise unnecessary collection of personal information during aerial operations.

7. Communications

We may contact you to:

• Confirm bookings
• Deliver project updates
• Provide completed media
• Respond to enquiries
• Send relevant business updates
• Request feedback regarding our services

You may unsubscribe from marketing communications at any time.

8. Data Security

We take reasonable steps to protect your information through:

• Secure cloud storage
• Password-protected systems
• Restricted internal access
• Trusted third-party software providers

While we implement appropriate security measures, no electronic storage or transmission method can be guaranteed completely secure. If we become aware of a data breach requiring notification under Australian law, we will take appropriate action and notify affected individuals where required.

9. Property Occupants and Third Parties

Properties may occasionally contain personal items, photographs, vehicles, or other identifying features. Clients are encouraged to remove sensitive or personal materials before photography or filming takes place. Sprint Marketing is not responsible for information unintentionally visible within approved marketing content that was not requested to be removed prior to publication.

10. Links to Other Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or security of external websites and encourage users to review their privacy policies separately.

11. Your Rights

You may request to:

• Access personal information we hold about you
• Correct inaccurate information
• Withdraw consent where applicable
• Request deletion of personal information, subject to legal and contractual obligations

Requests can be made by contacting:

Email: admin@sprintmarketing.com.au

12. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal obligations.

The most current version will always be available on our website. Where significant changes occur, we may notify users through our website or via email.

Contact Us

Sprint Marketing
Real Estate Photography, Videography & Marketing Services
Queensland, Australia

Email: admin@sprintmarketing.com.au

If you have any questions about this Privacy Policy or how we handle personal information, please contact us.